Charlotte, NC • Principal Lead: Ivan Petrov (Since 2018)
NC Business Reg: #1234567 • Direct: +1 (388) 555-0814
Silverpatway
Rates & Retainers $75–$160/hr • $5k–$50k
Consultation Office 1210 North Tryon St
Infrastructure & Protocol

Direct repository control, cloud hygiene, and enforceable SLAs.

Silverpatway operates on clean engineering mechanics, rejecting proprietary CMS vendor locks, obscure hosting markups, and speculative agency roadmaps. Every project ships with source code in your Git repository, verifiable continuous deployment, and clear telemetry.

Structured server rack patch panel cabling with indicators
Infrastructure configured for long-term operational resilience.

Production software deploys to clean environments: AWS, DigitalOcean, or dedicated Linux VPS. Database connections utilize connection pooling, automated backups, and encrypted transit. You retain the root cloud credentials and SSH access from commit zero.

The four core pillars of our engineering governance.

How we structure commits, cloud environments, telemetry pipelines, and Service Level Agreements across every custom business web service build.

PROTOCOL 01 // REPOSITORY

Client-Owned Git Repositories

Commits happen inside your organization GitHub, GitLab, or Bitbucket account. We do not hold code hostage on internal studio servers. Every feature branch follows clean Git discipline: atomic commits, descriptive pull request reviews, and semantic release tags.

PROTOCOL 02 // HOSTING

Transparent Cloud Deployments

Deployments go directly to your cloud infrastructure: AWS, DigitalOcean, Hetzner, or bare-metal VPS, without synthetic platform markups. Configuration is stored as declarative Docker or systemd definitions, so any qualified developer can spin up an identical staging environment in under an hour.

PROTOCOL 03 // TELEMETRY

Prometheus & Sentry Observability

Every production web service includes active telemetry: HTTP error tracking via Sentry, query latency telemetry via Prometheus, and uptime health pings. Issues alert our engineering desk before your end users notice an outage.

PROTOCOL 04 // SLA

Enforceable Service Level Agreements

Ongoing support retainers ($250 to $1,500/month) come with strict SLA response windows: under 2 hours for critical production blockers and under 4 business hours for standard triage. Backed by direct developer communication, not offshore ticketing queues.

Tooling ecosystem and development environments.

Stable, proven software runtimes emphasize reliability and long-term maintainability over transient framework fads.

Layer Core Technologies Operational Role
Backend Node.js, TypeScript, Python REST APIs, micro-services, background workers
Database PostgreSQL, Redis, SQLite ACID compliance, fast caching, JSON data storage
Frontend Vanilla JS, React, Swiss CSS Fast operational portals, responsive tables, zero bloat
DevOps Docker, Nginx, Linux, systemd Isolated runtime containers, reverse proxy, SSL
Monitoring Prometheus, Grafana, Sentry 24/7 telemetry, latency tracking, error alerts
silverpatway-deploy ~ release-v2.4.1 [READY]
$ git checkout production && git pull --rebase origin main
From github.com/client-org/operational-portal
* branch production -> FETCH_HEAD
$ npm test -- --ci --coverage
✓ 42 test suites passed, 184 unit tests verified
$ docker build -t portal-api:2.4.1 -f Dockerfile .
[+] Building 14.2s (11/11) FINISHED
$ docker compose up -d --remove-orphans
✓ Container portal-api-1 Started (healthy)
✓ Container redis-worker-1 Started (healthy)
$ curl -s https://api.internal.client.com/health
{“status”:“ok”,“uptime”:42981,“db”:“connected”,“redis”:“ok”}
# Deployment tagged by Ivan Petrov (Charlotte NC)

Commercial Engagement Rules

Three clear service vehicles carry zero hidden pricing: custom business web service builds ($5,000–$50,000), monthly production maintenance retainers ($250–$1,500/mo), and hourly technical refactoring ($75–$160/hr).